If the printer has left unused for a long time, the print head maybe dry and clogged. We strongly recommend that the printer should be used once a week. It keeps the printer in good conditions and ensures the best printing quality. Please follow the steps in troubleshooting to fix this issue.

Yes, the performance of compatible inkjet cartridge will be affected by climate. The best temperature ranges from 15 to 35 degrees. Compatible inkjet cartridge should be stored far away from direct sunlight and it is suggested to increase the humidity.

Suggestion is to increase the humility.

Absolutely not, We have a strict quality control system and all products have been rigorously tested before it is on the market. No printer will ever be damaged by our products.

Of course, there is no bad influence in using compatible inkjet cartridge. However, we sure you will keep using our product once you tried. You will get the highest return from the lowest price but good printing quality.

Dye ink is water-based and Pigment ink is oil-based. The printing quality for pigment ink is better than dye ink like waterproof, colorfast and UV Resistant. However, dye ink is more economical.

Except for abnormal operation, use a new compatible inkjet cartridge and print several test pages. If the printout is still in poor quality, the problem is caused by the printer. If the problem has gone, then it’s the problem of the cartridge.

No. Print-rite investigates and develops based on OEM’s ink but it’s specially formulated. The printing result is possibly as closed as OEM’s ink.

The ink volume of our compatible inkjet cartridge is ±5% comparing with OEM's, so as the print amount.

It is controlled by the chip set and printer driver.